Geschäftsbedingungen

Liebe A1 Kunden,

hier finden Sie unsere Geschäftsbedingungen im Detail und zum Downloaden:


Allgemeine Geschäftsbedingungen (AGB)
Leistungsbeschreibungen (LB)
Entgeltbestimmungen (EB)

Kombis
  AGB LB EB
A1 Business Network

AGB Business

AGB-Business Access

AGB-Komm

AGB-Online ADSL

LB

EB

EB A1 Basic
(Stand
18.11.2013)

EB A1 Go S
(Stand
18.11.2013)

EB A1 Go M
(Stand
18.11.2013)

EB A1 Go L
(Stand
18.11.2013)

A1 Business Kombi

AGB-Business Access

AGB-Telefon

LB

EB

A1 Kombi

AGB-Access

AGB-Online ADSL

AGB-Telefon

LB

EB

A1 TV Kombi

AGB-Access

AGB-Komm

LB EB
A1 TV Kombi Plus

AGB-Access

AGB-Komm

LB EB
Internet
  AGB LB EB
A1 Festnetz-Internet AGB-Access LB EB
A1 Festnetz-Internet Business AGB-Business Access LB EB
A1 Breitband Pro Business AGB-Business Access LB EB
A1 Domain Service AGB-Komm LB EB
A1 Cloud Platform Service AGB-Solutions LB EB
A1 Cloud Collaboration Service AGB-Solutions LB EB
A1 Cloud Backup Service AGB-Solutions LB EB

A1 E-Mail Business

A1 Webspace Business

AGB-Komm LB EB

A1 Glasfaser Power

AGB-Access

LB

EB

A1 Business Glasfaser Power

AGB-Business Access LB EB

A1 Internetschutz

AGB-Access LB EB

A1 Mail

  LB EB

A1 Web SMS

  LB EB

A1 Online Backup Business

AGB-Komm LB EB

A1 Online Festplatte

AGB-Komm LB EB

aonFlash

AGB-Access LB EB

BusinessFlash

AGB-Business Access LB EB

Online ADSL

AGB-Online ADSL LB EB

Online DSL

AGB-Online DSL LB EB

Online SDSL

AGB-Online SDSL LB EB

Zusatzpakete Datenguthaben

AGB-Access LB EB

A1 over IP

  LB EB
Mobiles Internet
  AGB LB EB
A1 Data 

AGB Mobil

AGB Business

LB

EB

EB

 A1 Internet Services

AGB-Mobil

AGB-Business

LB EB
A1 Mobil-Internet Start

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Mobil-Internet S

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Mobil-Internet M

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Mobil-Internet L

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Mobil-Internet Basic

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Mobil-Internet Basic Plus

AGB-Mobil

LB

EB

EB

A1 Mobil Breitband Premium

AGB-Mobil

LB

EB

EB

A1 Tablet-Internet Start

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Tablet-Internet S

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Tablet-Internet M

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Tablet-Internet L

AGB-Mobil

AGB-Business

LB

EB

EB

B.free Internet

AGB-Mobil

 

EB

EB

A1 Mobil Internetschutz

 

Nutzungs-
bedingungen

   

AGB-Mobil
AGB-Business

Telefonie
  AGB LB EB
 A1 05 Number Service AGB-Telefon LB EB
A1 Festnetz AGB-Telefon LB EB
A1 Festnetz Standard
-
Sprachtelefoniedienst
Fernsprechanschluss
AGB-Telefon LB EB
A1 Festnetz Komfort Business AGB-Telefon LB EB
A1 Festnetz Plus Business AGB-Telefon LB EB
A1 Festnetz Top Business AGB-Telefon LB EB
A1 Komfortbox AGB-Telefon LB EB
A1 Netphone Business

AGB-Business Access

LB EB
A1 Telefonkonferenz Service AGB-Telefon LB EB
A1 Umzugsservice

AGB-Telefon

AGB-Access

LB EB
Bonuspakete Companytalk AGB-Telefon LB EB
Bonuspakete Europa Plus AGB-Telefon LB EB
Bonuspakete Mobilpartner Plus AGB-Telefon LB EB
Bouspakete Mobilvorwahl AGB-Telefon LB EB
Bonuspakete Mobilvorwahl Plus AGB-Telefon LB EB
Bonuspakete Österreichisches Festnetz AGB-Telefon LB EB
Bonuspakete Wunsch Bundesland AGB-Telefon LB EB
Bonuspakete Wunsch Ausland Fix & Mobil AGB-Telefon LB EB
Bonuspakete Zweitwohnsitz AGB-Telefon LB EB
ISDN Kombiline AGB-Telefon LB EB
 ISDN Telefonservice AGB-Telefon LB EB
Multimediastation AGB-Multimedia-
station
 LB  EB
Netzservice AGB-Telefon LB EB
OES Telefonservices AGB-Telefon LB EB
Öffentliche Sprechstellen AGB-Öffentliche
Sprechstellen
LB EB
Telekommunikations-Zuschuss   LB EB
Zusatzoption Freiminuten International AGB-Telefon LB EB
Zusatzoption Freiminuten International Premium AGB-Telefon LB EB
Zusatzoption Freiminuten nationale Netze AGB-Telefon LB EB
Zusatzoption A1 Festnetz 500 AGB-Telefon LB EB
Zusatzoption A1 Festnetz 1200 AGB-Telefon LB EB
Mobile Telefonie
  AGB LB EB
A1 Mobil Start AGB_Komm LB EB
A1 Start AGB-Mobil LB

EB

EB

A1 Mobil Start 1 GB AGB-Komm LB EB
A1 Mobil Start 100 SMS AGB-Komm LB EB
A1 Mobil Start 500 AG-Komm LB EB
A1 Mobil Start Business AG-Komm LB EB
B.free Smart+
(ab 18.11. anmeldbar)

AGB-Mobil

LB

EB

EB

B.free Talk

AGB-Mobil

LB

EB

EB

B.free 5

AGB-Mobil

LB

EB

EB

B.free 40

AGB-Mobil

LB

EB

EB

A1 Read Me Unlimited

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Basic

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Basic - SIM Pur/Only

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Go! Xcite

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Go! Xcite - SIM Pur/Only

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Go! S

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Go! S - SIM Pur/Only

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Go! M

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Go! M - SIM Pur/Only

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Go! L

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Go! L - SIM Pur/Only

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Second Zero

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Handyschutz

AGB-Mobil

AGB-Business

Nutzungsbedingungen  
A1 Go! Business S

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Go! Business M 

AGB-Mobil

AGB-Business

LB

EB

EB

 A1 Go! Business L

AGB-Mobil

AGB-Business

LB

EB

EB

 A1 Business Basic

AGB-Mobil

AGB-Business

LB

EB

EB

 
AGB-Mobil
AGB-Business

TV
  AGB LB EB
A1 TV AGB-Komm LB

EB
(gültig bis 29.9.2014)

EB
(gültig ab 29.9.2014)

EB

A1 TV Plus AGB-Komm LB

EB

EB

A1 TV-Zusatzoptionen AGB-Komm LB

EB

Dienste
  AGB LB EB
Auskunft

AGB-Telefon

LB EB
Einzelentgeltnachweis AGB-Komm LB EB
ISDN Einsteigerpaket

AGB-Access

AGB-Telefon

AGB-Verkauf

LB EB
Online Rechnungslegung AGB-Komm    
Telefonbuch

AGB-Telefon

LB

EB 

Sonstige Dienstleistungen     EB
Endgeräte
  AGB LB EB
Verkauf AGB-Verkauf    
Engeräte Vor Ort Service AGB-Komm LB EB

Telekommunikations-

Anlagen

AGB-TK-Anlagen LB EB
Überlassung Endgeräte AGB-Komm LB EB
Calling Cards
  AGB LB EB
A1 Callingcards AGB-Komm LB EB
A1 Callingcard eco+ AGB-Komm LB EB
Basismehrwertdienste
  AGB LB EB
0810 Shared Cost Service AGB-Komm LB EB
0810 Shared Cost Service Start AGB-Komm LB EB
0820 Shared Cost Service AGB-Komm LB EB
0820 Shared Cost Service Start AGB-Komm LB EB
0820 Voting Service AGB-Komm LB
(gültig bis 31.12.2014)

LB
(gültig ab 1.1.2015)
EB
(gültig bis 31.12.2014)

EB
(gültig ab 1.1.2015
0821 Voting Service AGB-Komm LB
(gültig bis 31.12.2014)

LB
(gültig ab 1.1.2015)
EB
(gültig bis 31.12.2014)

EB
(gültig ab 1.1.2015)
0900 Premium Rated Service AGB-Komm LB EB
0900 Premium Rated Service Start AGB-Komm LB EB
0901 Premium Rated Service AGB-Komm LB EB
0901 Premium Rated Service Start AGB-Komm LB EB
0901 Voting Service AGB-Komm LB
(gültig bis 31.12.2014)

LB
(gültig ab 1.1.2015)
EB
(gültig bis 31.12.2014)

EB
(gültig ab 1.1.2015)
0930 Premium Rated Service AGB-Komm LB EB
0931 Premium Rated Service AGB-Komm LB EB
0931 Premium Rated Service Start AGB-Komm LB EB
Global Free Phone Service AGB-Komm LB EB
International Free Phone Service AGB-Komm LB EB
National Free Phone Service AGB-Komm LB EB
National Free Phone Service Start AGB-Komm LB EB
Zusatzfeature Anrufbegrenzung nach Zielrufnummer AGB-Komm LB EB
Zusatzfeature Anrufer- authentifizierung AGB-Komm LB EB
Zusatzfeature Anruferbereiche AGB-Komm LB EB
Zusatzfeature Anruferbereiche aus anderen Netzen AGB-Komm LB EB
Zusatzfeature Anrufumleitung bei Anruferbegrenzung AGB-Komm LB EB
Zusatzfeature Anrufumleitung bei Besetzt AGB-Komm LB EB
Zusatzfeature Anrufumleitung bei Nichtmelden AGB-Komm LB EB
Zusatzfeature Anrufumleitung bei Störung AGB-Komm LB EB
Zusatzfeature Anrufverteilung nach Prozentquoten AGB-Komm LB EB
Zusatzfeature Anrufverteilung nach Schlüsselquoten AGB-Komm LB EB
Zusatzfeature Anrufverteilung Sequentiell AGB-Komm LB EB
Zusatzfeature Auswahlcode AGB-Komm LB EB
Zusatzfeature Auswahlmenü AGB-Komm LB EB
Zusatzfeature Black White List AGB-Komm LB EB
Zusatzfeature Black White Green List AGB-Komm LB EB
Zusatzfeature Call Center Light AGB-Komm LB EB
Zusatzfeature Entgelt- aufschlüsselung AGB-Komm LB EB
Zusatzfeature Erreichbarkeits- einschränkung der Rufnummernziele AGB-Komm LB EB
Zusatzfeature IVR AGB-Komm LB EB
Zusatzfeature Junk Call Protection AGB-Komm LB EB
Zusatzfeature kundenindividuelle Ansage AGB-Komm LB EB
Zusatzfeature Nachwahl AGB-Komm LB EB
Zusatzfeature Onlinestatistik AGB-Komm LB EB
Zusatzfeature Selektion nach Auswahlziffern AGB-Komm LB EB
Zusatzfeature Statistik AGB-Komm LB EB
Zusatzfeature Wunschrufnummer individuelle Rufnummer AGB-Komm LB EB
Zusatzfeature Zählerstand AGB-Komm LB EB
Zusatzfeature Zeitlicher Empfang von Anrufen AGB-Komm LB EB
Übertragungswege
  AGB LB EB
 Analoger Übertragungsweg AGB LB EB 
 Digitaler Übertragungsweg AGB LB  EB
 Expressherstellung Übertragungswege AGB LB  EB 
nx64k Übertragungswege AGB LB EB
Service Übertragungswege AGB LB EB
Übertragungsweg AGB    
Datenkommunikation
  AGB LB EB
A1 DaMe AGB-Solutions LB EB
A1 DaMe Online Backup AGB-Komm LB EB
A1 Dataweb Service AGB-Dataweb LB EB
A1 Ether Link MP Service  AGB-Solutions LB EB
A1 IT Security Services  AGB-Solutions LB EB 
 A1 Rechnungsmanagement Data AGB-Komm LB EB
Solutions  AGB-Solutions    
 Angebot Wholesale A1 Ether Link Services Angebot    
Sonstige
  AGB LB EB
Online Shop AGB-Online Shop    
A1 Datacash Service cc
AGB-Solution LB EB
A1 Datacash Service PL AGB-Solutions  LB EB
A1 ERV Service   LB EB
A1 Object Security Transmission Service AGB-Komm

LB

LB

EB

EB

A1 Gutscheinbox AGB

 

 

A1 Komfort Service  

LB

EB

Kommunikations-Lösungen AGB-Komm

 

 

A1 Festnetz  

Auslands-
   Zonen

Auslands-
Tarife

A1 Festnetz Standard  

Auslands-
zonen
 

Auslands-
Tarife

A1 Mobil Start  

Auslands-
 Zonen

 

Netzbetreiber-Portabilität Export AGB-Telefon

LB

EB

Netzbetreiber-Portabilität Import AGB-Telefon

LB

EB

Preselection AGB-Telefon

LB

EB

Rabatt-Bestimmungen  

 

EB

Roamingentgelte  

 

EB

A1 Mobil Start Roaming Entgelte     A1 Roaming Basic
Satelliten Mobilfunkdienst INMARSAT AGB-Telefon

LB

EB

A1.net Bestimmungen
 A1.net Bestimmungen Nutzungsbedingungen A1.net   A1 Netiquette
A1 Online Rechnung Nutzungsbedingungen  
Online Shop AGB  
Informationen für Geschäftsfälle im Fernabsatz Information  
Kombis
  AGB LB EB
 A1 Breitband Kombi

AGB-Access

LB EB
A1 TV Kombi

AGB-Access

AGB-Komm

AGB-Online ADSL

AGB-Telefon

LB EB
A1 iPad2 Kombi 

AGB-Access

LB

LB

EB

EB

A1 Power Kombi

AGB-Access

AGB-Komm

AGB-Online ADSL

LB  EB 
Internet
  AGB LB EB
A1 Breitband AGB-Access LB EB
A1 Breitband Business AGB-Business Access LB EB
A1 Dedicated Webserver AGB-Komm LB EB
aonComplete AGB-Access LB EB
aonFlash Plus AGB-Access LB EB
aon Internet Booster AGB-Access LB EB
aonPur AGB-Access LB EB
Business Access Top AGB-Business Access LB EB
Business Net AGB-Business Access LB EB
BusinessWebAssistent AGB-Komm LB EB
Zusatzpaket Bandbreite AGB-Access LB EB
Zusatzpaket Flat AGB-Access LB EB
Zusatzpaket Wireless AGB-Access LB EB
Mobiles Internet

Bitte beachten Sie die Preisanpassungen ab 19.05.2014. Alle Informationen und Details dazu finden Sie auf A1.net/preise-neu

  AGB LB EB
 aonFlex AGB-Access LB EB
 BusinessFlex AGB-Business Access LB EB
A1 Mobil Breitband 1

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Mobil Breitband 2

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Mobil Breitband 3

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Mobil Breitband 4G/LTE

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Tablet-Internet S
(zur Info dieser Tarif wurde umbenannt in A1 Tablet-Internet S 1.0)

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Tablet-Internet M
(zur Info dieser Tarif wurde umbenannt in A1 Tablet-Internet M 1.0)

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Tablet-Internet L
(zur Info dieser Tarif wurde umbenannt in A1 Tablet-Internet L 1.0)

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Tablet-Internet 4G/LTE

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Mobil Start Breitband 3 GB

AGB-Access

LB EB
A1 Mobil Start Breitband Easy

AGB-Access

LB EB
A1 Mobil Start Breitband Easy Business AGB-Business Access LB EB
A1 Mobil Start Breitband Unlimited

AGB-Access

LB EB
A1 Mobil Start Breitband Unlimited Business AGB-Business Access LB EB
A1 Mobil Start Breitband 1GB

AGB-Access

LB EB
A1 Mobil Start Breitband Easy Business AGB-Business Access LB EB
A1 Mobil Start Breitband Unlimited Business AGB-Business Access LB EB
A1 Mobil Breitband 12 GB

AGB-Mobil

AGB-Business

LB

EB

EB

 A1 Mobil Breitband 25 GB

AGB-Mobil

 AGB-Business

LB

EB

 EB

A1 Mobil Breitband LTE

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Mobil Breitband Plus

AGB-Mobil

AGB-Business

LB

EB

 EB

A1 Mobil Breitband Speed

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Xcite Breitband 12 GB


AGB-Mobil

LB

EB

 EB

 A1 Xcite Breitband 25 GB


AGB-Mobil

LB

EB

EB

 A1 Xcite Breitband Plus

AGB-Mobil

LB

EB

EB

A1 Xcite Breitband Speed

 
AGB-Mobil

LB

EB

EB

Telefonie
  AGB LB EB
BP Bundesland Plus AGB-Telefon LB EB
BP Freiminuten  AGB-Telefon LB EB
BP Freizeit AGB-Telefon LB EB
BP Friends AGB-Telefon LB EB
BP Friends Plus AGB-Telefon LB EB
BP Geschäftspartner AGB-Telefon LB EB
BP Handy Friends AGB-Telefon LB EB
 BP Inlandszone AGB-Telefon LB EB
 BP Lokalzone AGB-Telefon LB EB
 BP Mobilpartner AGB-Telefon LB EB
BP Österreich  24/7 AGB-Telefon LB  EB
BP Österreich Plus AGB-Telefon LB EB
BP Wochenende AGB-Telefon LB EB
BP Wunsch-Ausland AGB-Telefon LB EB
BP Wunsch-Ausland mobil AGB-Telefon LB EB
TikTak Business AGB-Telefon LB EB
TikTak Office AGB-Telefon LB EB
Zusatzoption A1 Festnetz 250 AGB-Telefon LB EB
Zusatzoption A1 Fesnetz 1000 AGB-Telefon LB EB
Mobile Telefonie

Bitte beachten Sie die Preisanpassungen ab 19.05.2014. Alle Informationen und Details dazu finden Sie auf A1.net/preise-neu

  AGB LB EB
 aonMobil AGB-Komm LB
EB
 aonMobil 500 AGB-Komm LB EB
BusinessMobile AGB-Komm LB EB
BusinessMobile 1100 AGB-Komm LB
EB
 Business Mobile 500 AGB-Komm  LB
EB
A1 Handyversicherung  AGB-Handyversicherung    
A1 Smart Classic

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Smart Unlimited

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Smart 1

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Smart 2

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Smart 3

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Smart 4G/LTE

AGB-Mobil

LB

EB

EB

A1 Talk

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Xcite AGB-Mobil LB

EB

EB

A1 Smart 500

AGB-Mobil

 AGB-Business 

LB

EB

EB

 
A1 Smart 1500

AGB-Mobil

AGB-Business

LB

EB

EB
A1 Smart 2000

AGB-Mobil

AGB-Business

LB

EB

A1 Smart 3000

AGB-Mobil

AGB-Business

LB EB


EB

A1 Smart 4500

AGB-Mobil

AGB-Business;

LB

EB

EB

A1 Smart 9000

AGB-Mobil

AGB-Business

LB

EB

EB

A1 Smart INCLUSIVE 1000

AGB-Mobil

AGB-Business 

LB

EB

EB

A1 Smart INCLUSIVE 2000

AGB-Mobil

AGB-Business 

LB

EB

EB

A1 Xcite 2000 AGB-Mobil LB

EB

EB

A1 Xcite 3500 AGB-Mobil LB

EB

EB

A1 Xcite 4000 AGB-Mobil LB

EB

B.free 20

AGB-Mobil

LB

EB

EB

B.free 1000+
(bis 18.11.2013 anmeldbar)

AGB-Mobil

LB

EB

EB

B.free Smart+
(bis 18.11.2013 anmeldbar)

AGB-Mobil

LB

EB

EB

TV
  AGB LB EB
 aonTV mit GigaSpeed 16

AGB-Access

AGB-Komm

LB EB
A1 Kabel TV AGB-Komm LB

EB

EB

Calling Cards
  AGB LB EB
CallingCard Eco    LB EB
A1 Calling Card   LB EB
CallingCard Africa   LB EB
CallingCard EM   LB EB
CallingCard Eco+   LB  EB 
CallingCard Osteuropa   LB  EB 
Telefon Marketing Lines
  AGB LB EB
 A1 0810 Shared Cost Service AGB-Komm LB EB
A1 0810 Shared Cost Service Start AGB-Komm LB EB
A1 0820 Shared Cost Service  AGB-Komm LB  EB 
A1 0820 Shared Cost Service  Start AGB-Komm LB EB 
A1 National Free Phone Service AGB-Komm  LB EB
A1 National Free Phone Service Start AGB-Komm LB EB 
Übertragungswege
  AGB LB EB
SO-Verbindung  AGB-Übertragungs-
wege
LB EB
Datenkommunikation
  AGB LB EB
Business Net   LB EB
 A1 DaMe Online Backup AGB-Solutions LB EB
Sonstige
  AGB LB EB
aon AlarmServices
(gültig bis 31.03.2012)

AGB-Komm

AGB-Verkauf

LB

EB 

aon AlarmServices
(gültig ab 01.04.2012)

AGB-Komm

AGB-Verkauf

LB

EB 

BlizzNet

Die unten angeführten Produkte werden per 31.08.2011 eingestellt.

  AGB LB EB
 aonBlizz AGB-Access LB EB
aonI-blizz  AGB-Access LB EB

Wir räumen auf!

Sie profitieren! Um neue Produkte & Services zu bieten, räumen wir von Zeit zu Zeit auf.


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